Return/Refund Policy

Return Policy

We want you to love what you ordered! If for any reason you’re not completely satisfied, we offer free returns within 30 days of delivery.

How it works

1. Contact us within 30 days of receiving your order to start a return.

2. We’ll email you a prepaid return label, shipping is on us.

3. Once we receive your return, we’ll issue a full refund to your original payment method.

Return conditions

• Items must be returned in their original packaging and in the same condition you received them.

• Refunds are typically processed within 3-5 business days after we receive your return.

• At this time, we can only accept returns for orders placed directly through our website.

Need help?

If you have any questions or need help starting your return, reach out to us at hickorynutsdirect@gmail.com, we’re happy to help.